For organisations with stalled or failing RPA

    RPA Recovery Service

    Stalled automation, fragile bots, missed ROI — fixed.

    RPA recovery is what happens when a previous automation programme has not delivered what it should. RINKT diagnoses what went wrong, rebuilds the automation as production-grade, and hands it back stable. UK-based engineering, 30–60 day engagements.

    Why RPA implementations fail

    Most failed automation programmes share the same symptoms. The underlying causes are usually not the platform — they are the way the platform was deployed.

    Bots break frequently

    Solutions designed against happy paths only — exception handling, UI changes, and data variability were never modelled in the build.

    ROI never materialised

    Volume assumptions were optimistic, the wrong process was automated, or human-in-the-loop overhead exceeded the savings.

    Bots run but are not used

    Operational ownership unclear; output not integrated into downstream systems; the team that ran the legacy process moved on.

    Vendor lock-in / consultant dependency

    Implementation specialists left no documentation; only their team can maintain the bots; every change request becomes a project.

    Compliance and audit issues

    No logging, no audit trail, unclear data flows. Regulators or internal audit flag the automation as a control gap.

    Stuck in pilot

    Built but never moved into live production, often because no one specified what 'production-grade' meant before the build started.

    The RINKT RPA recovery process

    Diagnose, decide, rebuild, stabilise. Three phases, each with a defined deliverable and exit criterion.

    1

    Diagnostic

    5–10 days

    Audit the existing automation. Identify which bots are economically worth recovering, which to retire, which to rebuild from scratch. Output: a written recovery plan with scope, cost, and timeline.

    2

    Rebuild

    2–6 weeks

    Selected automations are rebuilt as production-grade workflows. Exception handling, monitoring, audit logging, and operational ownership all designed in from day one.

    3

    Stabilise

    ongoing

    Recovered automations run in production with monitored performance, defined error-resolution paths, and clear ownership. We hand them off — your team owns them, not us.

    What you get from a RINKT recovery

    A written diagnostic identifying which bots are worth recovering, which to retire, and which to rebuild — based on volume, exception rate, and operational ownership

    Production-grade rebuild of the selected automations, with monitoring, audit logging, and clear escalation paths

    Documentation your team can maintain — no consultant dependency

    Operational handover with named owners and runbooks

    30-day stabilisation review before sign-off

    Real-world example

    A UK financial services firm had inherited a stalled RPA implementation: bots were failing daily, audit logs were incomplete, and the original delivery team had left. RINKT delivered a 6-week recovery — diagnostic, rebuild of the four highest-value automations, and stabilisation handover to the in-house operations team.

    Read the full case study

    Frequently asked questions

    What is RPA recovery?

    RPA recovery is the structured process of diagnosing why an existing RPA implementation is failing or stalled — fragile bots, low coverage, missing exception handling, vendor dependency — and rebuilding the automation so it runs reliably in production.

    When should we consider RPA recovery instead of building new automations?

    Consider RPA recovery when an existing implementation is technically broken (bots failing daily), commercially under-delivering (ROI not materialising), or politically stalled (the team that built it has left). Recovery is faster than rebuilding from scratch when the underlying process design is sound.

    How long does an RPA recovery engagement take?

    Most engagements run 30–60 days from kickoff to stabilised production. The diagnostic phase takes 5–10 days and produces a recovery plan with clear scope before any rebuild work begins.

    Do you only recover automations originally built on the RINKT platform?

    No. RINKT recovers automations regardless of the platform they were originally built on. Where it makes sense, we rebuild on the RINKT platform; where it doesn't, we stabilise on the existing platform.

    What does an RPA recovery cost?

    Cost depends on the scope of the existing automation and the recovery approach. Most engagements are scoped after the diagnostic phase. The diagnostic itself is fixed-fee and produces a clear recovery proposal before further commitment.

    Stalled RPA programme? Start with a diagnostic.

    The first step is a fixed-fee diagnostic. You walk away with a clear recovery plan and a decision — even if the decision is "don't recover, retire."

    Request an RPA Diagnostic